Table of Contents
- What Are Ecommerce Analytics Tools & Their Importance
- The Global Growth of Ecommerce and the Key Statistics and Trends in 2024
- What Is Ecommerce Analytics Software?
- How Can Ecommerce Analytics Tools Help Your Business?
- Related Reading
- 26 Best Analytics Tools for Ecommerce To Boost Sales & Optimize Growth
- 1. ShopHunter
- ShopHunter, The Competitive Edge for Product Research and Market Analysis
- 2. Optimizely
- 3. Crazy Egg
- 4. Glew.io
- 5. HubSpot
- 6. Supermetrics
- 7. Woopra
- 8. Matomo
- 9. Google Analytics
- 10. Kissmetrics
- 11. Hotjar
- 12. SessionStackAI
- 13. Mixpanel
- 14. TripleWhale
- 15. Heap
- 16. WooCommerce Analytics
- 17. Geckoboard
- 18. Glassbox
- 19. MetricsWatch
- 20. Shopify Analytics
- 21. Metrilo
- 22. Ominsend
- 23. Mouseflow
- 24. Profitero
- 25. CartInsight
- 26. OWOX
- Related Reading
- How To Choose the Best Ecommerce Analytics Tool
- Real-Time Ecommerce Data and Why It Matters
- Customer Behavior Tracking, Understand Your Audience
- Sales Performance Analysis: Set Accurate Business Goals
- Customizable Dashboards, Make Sense of the Numbers
- Sign Up for a Free Trial (no credit card required) to Our Shopify Sales Tracker to Find Your Next eCom Opportunity Today!
- Related Reading
What Are Ecommerce Analytics Tools & Their Importance
The Global Growth of Ecommerce and the Key Statistics and Trends in 2024
What Is Ecommerce Analytics Software?
- Behavior
- Sales
- Marketing
- Your store
- Social media
- Email marketing software
How Can Ecommerce Analytics Tools Help Your Business?
- Revenue per visitor (RPV) is the money generated when someone visits your site.
- Average conversion rate is the percentage of visitors who purchase from your site divided by the total traffic.
- Average order value (AOV) is the average amount a customer spends when they place an order on your site.
- Convert more leads
- Set accurate budgets
- Work out an effective pricing strategy
Related Reading
26 Best Analytics Tools for Ecommerce To Boost Sales & Optimize Growth
1. ShopHunter
- Dropshipper
- Shopify store owner
- Someone looking to enter the e-commerce space
ShopHunter, The Competitive Edge for Product Research and Market Analysis
- Validate product opportunities within minutes to help you decide what to sell.
- Monitor competitors’ sales estimates to uncover trending products and niche markets with growth potential.
- Analyze advertising performance across stores to identify effective marketing strategies you can replicate.
- ShopHunter's sales tracker is free for basic use.
- A pro version is available for $49 per month.
2. Optimizely
- Collect actionable customer-focused data to influence site optimization.
- Experiment with simplified checkout flows to reduce shopping cart abandonment.
- Trial chatbots to provide quicker customer service.
- Plans depend on:
- Business size
- Subscription length
- Whether it’s full-stack or web
- Optimizely doesn’t disclose its pricing on its site, so businesses need to contact it directly.
3. Crazy Egg
- Heatmaps show which parts of your site receive visitor attention and which sections are ignored.
- Scrollmap tool that shows if your CTA buttons are in the right place.
- Site recordings that show the entire user experience from the moment someone clicks on a page to when they leave. Review each visitor’s cursor movements and everything they click on.
- A/B testing tool to help visualize any possible changes to the site.
4. Glew.io
- Review your top-selling products and differentiate them from products that generate less profit.
- Configure Glew.io to track sales from multiple retail platforms. For instance, if you sell on Amazon and from your site, you can see both sales data sets in one place.
- Use advanced customer analytics to target specific customer segments and review what specific customers bought.
- Review your site’s marketing performance by pulling data from:
- Google Ads
- Facebook Ads
- Instagram Ads
5. HubSpot
- To track critical metrics across various marketing channels, HubSpot has built-in:
- Analytics
- Reports
- Dashboards
- Throughout the sales cycle, users can:
- Monitor website performance
- Analyze visitor behavior
- Gain insights into customer interactions
- The software enables smarter, data-driven decisions with detailed reports on all marketing assets, from websites to social media.
- It offers multi-touch revenue attribution to map how marketing efforts contribute to revenue generation.
6. Supermetrics
- Pull data into a data visualization tool or spreadsheet from:
- Shopify
- Facebook Ads
- Google Adwords
- Other platforms
- Set up automatic data refreshes and scheduled emails to always have up-to-date data to review and analyze.
- Pulling data is usually a time-consuming and tedious task. Supermetrics effectively cuts down the time so you can focus on the following:
- Analyzing data
- Optimizing current initiatives
- planning new marketing campaigns
7. Woopra
- Find out how long it takes the average customer to buy.
- Identify different drop-off points throughout the sales funnel.
- Review abandonment rates in different situations, such as adding payment details or selecting shipping, so you know which area of your site needs the most work.
8. Matomo
- Review in-depth sales reports by:
- Geolocation
- Product
- Marketing channel
- Set up automated reports to view metrics like average order value, conversion rate, and issues that cause visitors to abandon shopping carts.
- Integrate Matomo with storefronts like Shopify and WooCommerce.
- Rest assured that users have 100% ownership of the data and that the platform stores data securely.
- Matomo is free if you host data on your servers
- $29 per month to host data on their cloud servers
9. Google Analytics
- Discover where your website traffic comes from and how these users convert.
- Recognize where drop-off points, such as shopping cart abandonment, happen.
- Find out which pages have the highest bounce rate and which pages engage visitors for longer.
- Using Google Analytics as a first-time user can be confusing, especially when setting up multiple dashboards.
- Many people find it time-consuming and challenging, so hire an expert to help you with the setup process.
- You may prefer a more straightforward tool if you’re new to analytics.
10. Kissmetrics
- Can optimize your email campaigns
- A/B test your marketing strategies
- Improve your website bounce rate by creating pop-up boxes and notifications. As this eCommerce analytical tool reveals valuable insights into each step of the customer journey, you can quickly improve your eCommerce strategies.
11. Hotjar
- Evaluate which copy and CTAs convert the most.
- See which areas of your site need improvement.
- Identify weak aspects of your site and funnel to improve your eCommerce KPIs.
12. SessionStackAI
- AI-powered insights about UX/UI hiccups
- Find what leads to all dreaded drop-off points
- Automated anomaly detection for proactive problem-solving
- Seamless integration with all major e-commerce platforms and content management systems
13. Mixpanel
- Mixpanel offers:
- Event-based tracking
- User segmentation
- Predictive analytics
- It also integrates with popular e-commerce platforms and marketing tools, allowing you to investigate across platforms.
- Deep insights into user behavior and engagement
- Advanced segmentation and targeting options
- Seamless integration with e-commerce platforms and marketing tools
- Higher pricing compared to some alternatives
- Requires some technical expertise to set up and configure.
14. TripleWhale
- TripleWhale offers:
- Advanced sales analytics
- Customer engagement insights
- Predictive analytics
- It seamlessly integrates with major e-commerce platforms and provides comprehensive data synchronization and analysis across all sales channels.
- TripleWhale offers flexible pricing options tailored to each business’s needs and scale.
- Its transparent pricing plans are based on factors such as:
- Data volume
- Feature requirements
- Level of support
- Advanced sales performance analytics for revenue optimization
- Deep insights into customer engagement and behavior
- Predictive analytics capabilities for informed decision-making
- Seamless integration with leading e-commerce platforms
- Pricing may be higher compared to some alternatives
- Steeper learning curve for advanced features
- Limited customization options for specific reports and dashboards
15. Heap
- Data warehouse
- Customer feedback solution
- eCommerce platform
- BigQuery
- Mailchimp
- Shopify, Marketo
- Salesforce
- HubSpot
- Stripe
- Data visualizations One of Heap's best features is the Session Replay tool. Session replays can track both mobile and desktop user experiences. They allow eCommerce businesses to monitor how customers explore their stores and complete (or abandon) their purchases. This lets you:
- Capture
- Visualize
- Analyze customer interactions with your website through heatmaps.
- Heap also helps eCommerce businesses understand their online store’s page-level performance. It lets you create custom visualizations based on your eCommerce goals measure:
- Conversion rate
- Monitor your sales funnel
- Track user engagement
- Map the customer journey
- Heap also includes chart templates to bypass most visualization processes and kickstart data analysis.
- Templates are built around specific questions, like:
- Which countries are my visitors from?
- How many refunded orders do we receive daily?
- Which discount code is used more often?
- $375 per month Heap Pro and Premier
- Quote-based pricing
16. WooCommerce Analytics
- Viewing and downloading basic reports on your store’s:
- Products
- Revenue
- Coupons
- Taxes
- Stock levels
- Customizing the dashboard to show your most important metrics at a glance
- Applying advanced filters to find your most valuable segments
17. Geckoboard
- Geckoboard will save you time logging into multiple platforms throughout the day and give you peace of mind that everything is on track.
- With Geckoboard, anyone can build a KPI dashboard in minutes, pulling data from different sources such as:
- Shopify
- Google Ads
- Klaviyo
- Google Analytics
- You can even build a dashboard that reports on multiple Shopify stores in one view. It also looks great as a TV dashboard, and syncs with Slack so your team members can stay on top of company KPIs too.
- Geckoboard prices start at $39 per month
- But even heavy users are unlikely to pay more than $199 per month
18. Glassbox
- Customizable reporting options: This eCommerce analytics software allows you to create tailored reports highlighting your business’s most critical data.
- Vast data integration: Databox users can connect with several cloud-based data sources like:
- HubSpot
- Moz, Stripe
- Google Analytics
- Mailchimp
- Your databases for in-depth performance analytics
- Robust visualization features: These visual aids make it easy to spot trends and patterns in your data, allowing you to make more informed decisions about your eCommerce store, including
- Charts
- Graphs
- Tables
- eCommerce integrations: DataBox integrates with popular eCommerce platforms like Shopify and WooCommerce, making it easy to import and analyze your sales data immediately.
- A major drawback is there are no individual subscriptions, just for teams of up to 5 users (starter pack) and unlimited (performer pack).
- Another potential downside of using Data Box is the risk of data overload. With so much data available, getting overwhelmed and needing help identifying the most critical insights is easy.
- Starter plan: Free
- Professional plan: $135/month billed annually
- Performer plan: $231/month billed annually
19. MetricsWatch
- Multiple Data Sources: MetricWatch integration to various platforms enables agencies to consolidate data from different channels, providing a comprehensive view of their marketing efforts. It integrates with platforms, including:
- Google Analytics
- Facebook Ads
- Google Ads
- Customizable Reporting: Users can leverage pre-made templates or build custom reports with an easy-to-use drag-and-drop builder. Agencies can create tailored email reports to meet their clients’ needs. Reports can include metrics such as:
- Traffic
- Conversions
- Ad performance
- Customer behavior
- Automation: MetricsWatch automates the process of generating and sending email reports. Delivery reports can be scheduled, ensuring clients receive timely updates without manual effort for:
- Daily
- Weekly
- Monthly delivery
- The platform also supports real-time alerts for significant changes in metrics, providing instant notifications via:
- SMS
- Slack
- White-Label Reports: Customize reports with your or clients’ branding, ensuring a professional presentation. This includes adding:
- Logos
- Choosing colors
- Sending reports from your email address
- Data Visualization: While focusing on email-based reporting, MetricsWatch supports various data visualization tools to help gain insights from your data, making complex data easier to understand. These include:
- Charts
- Graphs
- Tables
- Report Previews: Before sending, you can configure reports to receive a preview. This allows you to add your analysis and ensure the report meets your standards before your clients see it.
- MetricsWatch offers plans ranging from $29 to $100 per month, with higher tiers providing more reports and additional features like API access and custom email domain configuration.
- All plans include:
- Unlimited data sources
- White-label options
- 14-day free trial without requiring a credit card
20. Shopify Analytics
- Live view: This gives you real-time insight into your store’s activities. It includes a globe and a world map to show you where the activities are coming from.
- Finance reporting: You can access a detailed financial report on your eCommerce:
- Store’s sales
- Payments
- Liability finance reports
- Other critical financial information
- Product analytics: This gives a 90-day insight into specific product performance, including:
- Customer demographics
- Where the customers come from
- Other product performance insights
- Other key features include:
- Acquisition reports
- Inventory
- Behavioral reports
- To access Shopify Analytics, you need to subscribe to a Shopify plan.
- Shopify has three pricing structures:
- Basic – $32/month
- Shopify – $92/month
- Advanced – 399/month
21. Metrilo
- Real-time dashboard
- Revenue breakdowns
- Product performance analysis
- Conversion funnels.
- Marketing automation
- Cart abandonment recovery
- A wide range of invaluable data insights
- Intuitive plug-and-play integration suited for people with limited technical knowledge.
- A visual email editor that will create custom, branded emails.
- Customer profile construction based on purchasing histories.
22. Ominsend
- Email marketing strategies
- Drive engagement
- Boost conversions
- Shopify
- WooCommerce
- Wix
- Bigcommerce
- Other e-commerce platforms
- Track and analyze email marketing performance indicators.
- Use advanced segmentation for highly targeted email campaigns.
- Automate personalized email workflows to nurture:
- Leads
- Re-engage inactive customers
- Recover abandoned carts
- Create dynamic email content with personalized recommendations.
- Measure the impact of email marketing efforts with detailed reports.
- Free plan: Reach 250 contacts you get:
- 500 emails/mo
- 60 SMS
- 500 web push
- Standard plan starts at $16/month: If you have 500 contacts, you get:
- 6,000 emails/mo
- 60 SMS
- Unlimited web push
- Pro plan starts at $59/mo: - If you have 500 contacts:
- Unlimited emails
- 3,933 SMS
- Unlimited web push
23. Mouseflow
- Website user behavior
- With session replays
- Heatmaps
- Conversion funnels
- User interactions
- Identify usability issues
- Optimize website performance
- Analyze user behavior through session replay and heatmaps to optimize website design and layout.
- Identify conversion bottlenecks and improve sales funnels to increase conversion rates.
- Optimize web forms by analyzing user interactions and reducing form abandonment for improved conversions.
- Free plan at $0/month
- Starter plan at $31/month
- Growth plan at $109 per month
- Business plan at $219 per month
- Pro plan at $399 per month
24. Profitero
- The software measures and optimizes product performance by leveraging daily intelligence from over 900 retailers in 50-plus countries.
- Armed with this information, you can identify gaps in your ecommerce strategy by comparing it with relevant category and retailer benchmarks.
- Sales can be monitored down to the item level. You can:
- Validate decisions
- Quantify opportunities
- Drive sales using accurate sales and market share data
- You can easily estimate the potential to expand in specific markets by analyzing their customer data on categories and subcategories.
- An activity dashboard
- Activity tracking
- Ad hoc reporting
- Alerts
- Notifications
- Campaign analytics
- Campaign management
- Cataloging
- Amazon
- Channel Advisor
- Ideoclick
- Kantar
- Kenshoo
- MikMak
- Skai
- Snap36
- Tinuiti
25. CartInsight
- The tech
- Apps
- Extensions used
- Features include:
- Sales intelligence
- Chrome extension
- Online stores database
- Data mining
- Natural language processing
- Lead generation
- Integrations include:
- Capsule
- Insightly
- Pipedrive
- Salesforce
26. OWOX
- Server-side tracking and real-time streaming of user behavior data directly from your website. This is presented in Google Analytics 4 format, giving users complete, high-quality data to inform decisions.
- Conversion modeling ensures that even purchases from non-consenting users are accounted for.
- Features include:
- ROI tracking
- Data collection
- Customer insights
- Multi-user access
- Campaign activity
- Campaign stickiness
- Brand optimization
- Integrations include:
- BigQuery
- Google Analytics
- Mailchimp
- Ringostat
Related Reading
How To Choose the Best Ecommerce Analytics Tool
Real-Time Ecommerce Data and Why It Matters
Customer Behavior Tracking, Understand Your Audience
- In-store
- Online
- SMS
Sales Performance Analysis: Set Accurate Business Goals
- To identify top-performing products
- Understand sales trends
- Forecast how well these products will perform
Customizable Dashboards, Make Sense of the Numbers
Sign Up for a Free Trial (no credit card required) to Our Shopify Sales Tracker to Find Your Next eCom Opportunity Today!
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